Frequently asked questions

No. We are a B2B company and sell only to commercial customers.

In the case of wall clocks with bespoke cases, injection moulding and/or forming tools are charged.

For bespoke cases we need cad files (step, iges, stl, svg, dxf). For the hands, dial, indices, etc., please send us vectorised files (ai, pdf, eps).

No. Our clocks are high-quality promotional articles that are used only in closed rooms.

Our products are manufactured individually. The delivery period is approximately 3 months after clarification of the order details and approval of the production templates.

Our goods are ineligible for exchange if they were manufactured or modified to order or as a customised production run.

The guarantee period is 1 year, calculated from the passage of risk – see also our terms and conditions (https://www.dahlinger.com/en/Terms-and-Conditions/).

Any furter questions?

SIf you have any further questions, please use our contact form:

contact

 

or call us:

+49 7821 289-444